Beyond Boarder (비욘드 보더, the “Company”) establishes and discloses this Privacy Policy under the Personal Information Protection Act of the Republic of Korea. This English version is provided for convenience; if there is any difference, the Korean version prevails.
1. Information we collect
| Purpose | Required | Optional |
|---|---|---|
| Booking | Name, phone, email, service, method and requested time | Company, message |
| Quick question | Name, phone, message | Email, topics |
| Account | Name, email (login ID), mobile number, password (stored hashed) | Consent to marketing messages |
| Automatic | IP address, browser information, pages visited and referral source (including ad parameters), cookies | |
We do not collect resident registration numbers or sensitive information through this website. If documents such as passport copies are needed for actual work after a consultation, we will notify you and obtain separate consent.
2. Purposes
- Confirming, scheduling and conducting consultations, and answering questions
- Identifying members, showing booking history and preventing misuse
- Contacting you by phone, text, email or KakaoTalk to provide the service
- (With consent) Sending service updates and offers
- Security, website improvement and advertising measurement
3. Retention
- Bookings and questions: 3 years after the consultation or answer is completed; deleted without delay on request.
- Account information: until you close your account (deleted immediately), while earlier booking records follow the period above.
- Where laws require retention (e.g., access logs for 3 months under the Protection of Communications Secrets Act), we keep the information for that period.
4. Provision to third parties
We provide personal information to third parties only with your consent or as permitted by Articles 17 and 18 of the Act. If we need to share information with our partner accounting firm or US professionals to carry out work, we will tell you the recipient, purpose, items and retention period in advance and obtain separate consent.
5. Processors and international transfers
| Recipient (contact) | Task | Country | Items | When & how | Retention |
|---|---|---|---|---|---|
| Cloudflare, Inc. (privacy@cloudflare.com) | Website hosting; storage of booking, question and account data | United States and other countries with Cloudflare data centers | All items in section 1 | Transmitted over the network when you use the service | Until the retention period ends or the contract terminates |
| FormSubmit (formsubmit.co) | Delivering notification emails for new requests | United States | Name, phone, email, service, time, message | Transmitted when you submit a request | Until delivered (per its policy) |
| Google LLC (Gmail) | Storing notification emails | United States | Items in the notification email | On receipt | During the retention period |
| Meta Platforms, Inc. (if the ad pixel is enabled) | Ad measurement | United States | Cookies, page visits and completed bookings/questions (no name or phone) | Sent from your browser while you browse | Per Meta’s policy |
If you do not wish your information to be transferred abroad, you can request a consultation by phone (+82 10-7485-6385) instead of using the online forms; online booking and account features will then not be available.
6. Deletion
Personal information is deleted without delay once the retention period ends or the purpose is achieved. Electronic files are deleted so they cannot be recovered; paper records are shredded or incinerated.
7. Your rights
- You may request access, correction, deletion or suspension of processing, or withdraw consent at any time.
- Members can view, edit and close their account in My Page.
- Requests by phone, email or in writing are handled without delay. Requests may be made through an agent with a power of attorney.
8. Security measures
- One-way hashed passwords (PBKDF2-SHA256)
- HTTPS encryption for all traffic
- Restricted admin access and login attempt limits
- Minimal staff access and access control
9. Cookies
We use cookies and browser storage to keep you logged in, remember “don’t show today” for pop-ups, and (if the ad pixel is enabled) measure advertising. You can refuse cookies in your browser settings, but some features such as login may not work.
10. Advertising measurement
If we enable the Meta Pixel, pages visited and completed bookings/questions may be sent to Meta Platforms, Inc. for ad measurement and personalized ads. You can opt out by blocking cookies or through your Meta ad settings. We do not knowingly target personalized ads to children under 14.
11. Privacy officer
| Name / Title | Seonmin Park (박선민), Representative |
|---|---|
| Contact | +82 10-7485-6385 · online.diaspr@gmail.com |
12. Remedies
- Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
- Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)
- Supreme Prosecutors’ Office: 1301 (www.spo.go.kr)
- Korean National Police Agency: 182 (ecrm.police.go.kr)
13. Changes
This Privacy Policy is effective from November 9, 2026. We will post any changes on the website at least 7 days before they take effect.